Privacy Policy for Fio


Media Streaming App for Catholic Podcasts and Catholic Music

 

Effective Date: June 1, 2023 

Thank you for choosing Fio, the media streaming app for podcasts and music. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application and related services. By accessing or using Fio, you agree to the terms and practices described in this policy. If you do not agree with any part of this Privacy Policy, please refrain from using our app.

 

1.     Information We Collect

1.1.  Personal Information: When you use Fio, we may collect certain personal information, including but not limited to:

1.1.1.     Registration and profile information (e.g., name, username, email address)

1.1.2.     Payment information (e.g., credit card details, billing address)

1.1.3.     Device information (e.g., device type, operating system)

1.1.4.     Usage data (e.g., browsing history, search queries, interactions with the app)

1.2.  Non-Personal Information: We may also collect non-personal information, which does not directly identify you. This information may be collected through cookies, web beacons, and other similar technologies and may include:

1.2.1.     Aggregated usage data (e.g., app usage statistics, popular content)

1.2.2.     Technical information (e.g., IP address, device identifiers)

1.2.3.     Anonymous demographic information

2.     How We Use Your Information

2.1.  Provide and Improve Services: We use the information we collect to provide and improve our services, including:

2.1.1.     Enabling you to access and use Fio's features and content

2.1.2.     Personalizing your experience and recommendations

2.1.3.     Analyzing and optimizing app performance and user satisfaction

2.1.4.     Developing new features, products, and services

2.2.  Communication and Support: We may use your information to communicate with you, respond to your inquiries, provide support, and send important updates or notifications regarding Fio's services.

2.3.  Marketing and Promotional Purposes: With your consent where required, we may use your information to send you promotional materials, offers, and personalized content. You can opt-out of these communications at any time.

2.4.  Legal Compliance and Protection: We may process your information to comply with applicable laws, regulations, and legal processes. Additionally, we may use your information to protect our rights, property, and safety, as well as those of our users and the public.

3.     Information Sharing

3.1.  Service Providers: We may share your information with trusted third-party service providers who assist us in operating and improving Fio. These providers are obligated to handle your information securely and in accordance with this Privacy Policy.

3.2.  Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you before your personal information becomes subject to a different privacy policy.

3.3.  Legal Requirements: We may disclose your information if required to do so by law, or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

4.     Data Security

4.1.  We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5.     Children's Privacy

5.1.  Fio is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child under 13, please contact us, and we will promptly delete the information.

6.     Your Choices - You have the right to review, update, and delete your personal information.

6.1.  Access and Update: You have the right to review, update, and correct any inaccuracies in the personal information you have provided to us. You can access and update your information by logging into your Fio account and navigating to the appropriate settings.

6.2.  Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request the deletion of your personal information, and we will comply with such requests, subject to any legal obligations.

6.3.  Opt-Out: You have the option to opt-out of certain communications and promotional materials. You can manage your communication preferences by following the instructions provided within the app or by contacting us directly.

7.     Third-Party Links and Services

7.1.  Fio may contain links to third-party websites, services, or advertisements that are not owned or controlled by us. This Privacy Policy does not apply to such third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.

8.     Changes to this Privacy Policy

8.1.  We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of any material changes by posting the updated Privacy Policy within the Fio app or by other means of communication. Your continued use of Fio after such changes constitutes your acceptance of the updated Privacy Policy.

9.     Contact Us

9.1.  If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@streamfio.com.

Please note that this Privacy Policy applies solely to the information collected by Fio and does not apply to any third-party websites, services, or applications that may be linked to or integrated with Fio.

 

By using Fio, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.